La Mercedes
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La Mercedes

Legal Advice

Legal Advice

Legal Advice

Who is responsible for processing your personal data?

The data controller is CONREN TRAMWAY SL, with Tax Identification Number (NIF) B67173591 and registered office at Av. Diagonal 399, Principal 2nd Floor, 08008 Barcelona, Spain.
CONREN TRAMWAY SL has appointed a Data Protection Officer (DPO), whom you may contact regarding any questions related to the processing of your personal data by sending a letter addressed to the Data Protection Officer or an email with the subject line “Data Protection Officer.”

What data do we collect and for what purpose do we process it?

The data you provide through the form, including identification data (such as your name) and contact details (email address and telephone number), are necessary to properly process your enquiry, together with data generated as a result of your browsing activity.
By completing the form, you provide your contact details for the following purposes:

  • To manage your request for information and any actions arising from it.
  • To send you commercial information about products and properties that may be of interest to you.

You must complete all fields marked with an asterisk (*). Failure to do so will prevent us from processing your request.

What is the legal basis for processing your data?

The processing of your personal data is based on the handling of your request for information and is carried out solely for that purpose.

Who do we share your data with?

Your personal data will only be shared with service providers and entities that are necessary to provide the requested service or where disclosure is required by applicable law. No international transfers of personal data are envisaged.

How long do we keep your data?

The personal data collected for processing and managing your request will be retained for as long as necessary to handle your enquiry.
In any event, your data may be retained in a restricted (blocked) form for the periods established by applicable law to address any potential legal claims.
Where the purpose of the contact is commercial, your personal data will be retained until you withdraw your consent.

What are your rights regarding your personal data?

Data protection legislation grants you the following rights:

  • Right of access: to know what personal data we process and the characteristics of such processing.
  • Right to rectification: to request the correction of inaccurate or incorrect personal data.
  • Right to data portability: to obtain a copy of the personal data being processed in an interoperable format.
  • Right to restriction of processing: in the cases provided for by applicable law.
  • Right to object to automated decision-making.
  • Right to erasure: to request the deletion of your personal data where processing is no longer necessary.
  • Right to object: to request that we stop sending you commercial communications under the terms described above.
  • Right to withdraw your consent at any time.

In any event, you may lodge any complaint you consider appropriate regarding the processing of your personal data with the Spanish Data Protection Agency or by contacting our Data Protection Officer using the contact details provided above.

COOKIES

For functionality and operational purposes, browsing this website implies acceptance of the installation of cookies on the devices used to access it. In addition, this Cookie Policy is provided to expand upon and clarify the information contained in the information banner displayed when you first access the website.
This policy explains what cookies are, the types of cookies used on this website, and how you can manage them according to the characteristics of your browser and the device (PC, laptop, tablet, smartphone, etc.) used to browse the website.
Finally, please note that browsing or registering on this website will be considered as your consent to the installation of the cookies described herein, unless you have configured your browser otherwise. In any event, you may change your browser settings at any time in accordance with your preferences.

I. What are cookies?

To safeguard your privacy, we inform you that this website uses cookies to improve usability and browsing, provide access to certain functionalities and help us improve the quality of the website based on users’ browsing habits and preferences.
A cookie is a file that is downloaded onto the device from which a user accesses a website (whether a PC, smartphone, tablet or any other Internet-enabled device). It allows the website owner to store or retrieve certain information, such as the number of times the website has been visited, identify registered users, maintain user sessions while browsing, remember forms, passwords, language preferences and other personalised settings, or enable secure and stable transactions.
As indicated above, depending on their type, cookies may collect information about users’ browsing habits and may therefore affect their privacy. For this reason, we provide all the necessary information about the types of cookies used on our website so that users can make informed decisions regarding their use and the protection of their privacy.

II. Types of Cookies

Below is information about the types of cookies used on this website.

1. According to their purpose
As explained above, cookies are used for different purposes. Depending on their purpose, they can be grouped into three main categories (although more detailed classifications also exist):

  • Technical cookies: these cookies enable users to browse the website and use its various features and services, such as playing third-party multimedia content, adjusting the user interface, ensuring smooth navigation, using security features during browsing, recognising user logins, controlling access to private areas, and similar functions.
  • Analytics cookies: these cookies are designed to monitor and analyse user behaviour. They allow the website owner to measure website activity through aggregated or statistical information. This website uses persistent analytics cookies for this purpose. Specifically, Google Analytics cookies have different expiration periods depending on the type of information they collect.
  • Preference or behavioural cookies: these cookies are intended to improve the website’s usability and/or collect information about users’ browsing habits. They may store and remember forms and login credentials, personalise the interface, remember language or content preferences, record directories visited by the user, or collect other information related to browsing behaviour.

2. According to how long they remain active on the device
Cookies may remain active for different periods depending on their type. This distinction gives rise to two categories:

  • Session cookies: these cookies are designed to collect and store data while the user is browsing the website. As their name suggests, they remain stored on the user’s device only until the browsing session ends.
  • Persistent cookies: these cookies remain stored on the user’s device even after the browsing session has ended, for a period determined by the cookie provider, which may range from a few minutes to several years.

3. According to the entity that owns the cookies
Depending on the entity that manages the domain from which the cookies are sent and processes the data collected, cookies can be classified as follows:

  • First-party cookies: these are cookies sent to the user’s device from this website and managed by us as the owner of the website.
  • Third-party cookies: these are cookies sent to the user’s device from a domain or system that is not managed by the website owner but by another entity. This website uses cookies from third-party domains, including:
    • Google Analytics, an analytics service provided by Google, Inc., which collects information about how this website is used solely for the purpose of reporting website activity. Under no circumstances will the user’s IP address be used by Google or by any of its other services for purposes other than those described. For more information, please refer to Google’s Privacy Centre.
    • Google Ads (AdWords), also provided by Google, Inc., which enables us to measure the effectiveness of our advertising campaigns and carry out remarketing activities.
    • Facebook, which enables us to measure the effectiveness of our advertising campaigns and carry out remarketing activities.

You can find out how Google uses information from websites or applications that use its services here: https://policies.google.com/technologies/partner-sites
You can find out how Google manages the data it collects here: https://policies.google.com/privacy
You can find out how Facebook manages the data it collects here: https://www.facebook.com/privacy/policy/

III. Additional information and cookie settings by browser

For your convenience, below are links to information on cookie management for some of the main web browsers and online content providers. Please note that these links may be updated or modified by their respective owners and may therefore become outdated over time.